Our Approach to AI

This page explains, in plain terms, how AI works in MuchSkills, what we do with your data, and where the human stays in charge. The binding detail is in our AI Addendum and Data Processing Agreement; this is the readable version.

AI helps; people decide

MuchSkills uses AI for example to help with suggesting skill descriptions, skills lists and development plans, writing short summaries, and generating curricula vitae and similar documents. Everything the AI produces is a suggestion for a person to review. It does not make decisions about people on its own, and it should never be the only basis for a decision about someone's job.

We minimise the personal data AI sees

For most features, we generalise the content before it leaves the platform, so what is sent describes a capability rather than a named person and does not, on its own, identify anyone. If there is ever any doubt, we treat it as personal data and protect it under the European Standard Contractual Clauses. The exception is a feature whose whole job is to work on a document about a named person, such as our CV generation, so it necessarily handles personal data. When it does, that processing runs under the European Standard Contractual Clauses with extra safeguards, and we disclose the providers and where they process on our sub-processor list.

We do not train AI models on your data

Your data is not used to train or improve any third-party AI model, and our AI providers are contractually barred from doing so. We use aggregated and anonymised information to improve the service.

You are the decision-maker

When you use MuchSkills for anything affecting a person's work, you are the decision-maker under data-protection and AI law. You review the output, you decide, and you tell your people about the use of the tool where the law requires. We give you the documentation you need to do that.

It changes, and that is by design

AI moves quickly, and we add and change features and providers. The current providers and processing locations are published on our sub-processor list, and we notify changes as our data processing agreement requires.