Everything that governs your use of MuchSkills, and a record of how it has changed. We keep every previous version available, if you need the one that applied on a particular date, write to wow@muchskills.com.
All current versions are effective 22 August 2026.
THE AGREEMENT
These form the contract between MuchSkills and a customer organisation. On a conflict they rank in this order: your order form, then the Data Processing Agreement on data protection, the AI Addendum on AI features, the Professional Services Terms on services, then the Enterprise Terms, then the Supplemental Terms.
v3.1
The master contract: what you get, what it costs, and how liability, confidentiality and termination work.
v3.1
Article 28 processor terms, with the Standard Contractual Clauses, the UK Addendum, our security measures and the sub-processor list.
v1.1
How the AI-assisted features work, who is responsible for what under the EU AI Act, and a fact sheet you can use in your own assessments.
v1.1
For consulting, implementation and configuration work, delivered under a statement of work.
v1.1
What may not be done with the platform, including the data that must not be put into it and the rules for AI-assisted features.
v2.2
What the platform does, the availability and support targets it is operated to, and who is responsible for what.
FOR INDIVIDUAL USERS
v3.1
For anyone who creates a MuchSkills profile, whether through an employer or on their own.
PRIVACY AND SECURITY
22 Aug 2026
What personal data the platform holds, why, how long, and the rights you have over it.
22 Aug 2026
The same, for muchskills.com rather than the platform.
22 Aug 2026
The cookies our website sets, what each is for, and how to change your choices.
REGARDING AI
22 Aug 2026
A short explanation of how we use AI, without the contract language. The AI Addendum is what actually binds.
ON REQUEST
v 1.0
Article 30 provisions for financial-entity customers in scope of DORA. Applies only where agreed in an order — ask us and we will send it.
22 August 2026
We republished the MuchSkills legal terms as a fuller set, expanding it from five documents to thirteen.
A Data Processing Agreement, including the Standard Contractual Clauses and the UK Addendum; an Acceptable Use Policy; an AI Addendum with a model and system fact sheet; a Service Description and Service Levels; a Security Overview; Professional Services Terms; a Vulnerability Disclosure Policy; and a plain-English explainer, Our Approach to AI. An Accessibility Statement and a DORA Addendum are also available.
Contractual security commitments and personal data breach notification; a published sub-processor list with a right to object; international transfer terms; availability and support targets; data export and deletion on exit; allocation of responsibilities under the EU AI Act; and restrictions on the categories of data that may be put into the platform.
The following provisions have changed. Each is set out in full in the clause named
If you were already a customer
For customers and users who joined before 22 August 2026, these terms take effect on 21 September 2026. Until then, the previous version continues to apply to your account. Your pricing and plan are unchanged.
Questions about any of these documents, or a request for a version that is not listed here: wow@muchskills.com. Privacy questions: privacy@muchskills.com. Security reports: security@muchskills.com.