Legal

Everything that governs your use of MuchSkills, and a record of how it has changed. We keep every previous version available, if you need the one that applied on a particular date, write to wow@muchskills.com.

Version 3.1, effective:
22 August 2026.

The documents

All current versions are effective 22 August 2026.

THE AGREEMENT

These form the contract between MuchSkills and a customer organisation. On a conflict they rank in this order: your order form, then the Data Processing Agreement on data protection, the AI Addendum on AI features, the Professional Services Terms on services, then the Enterprise Terms, then the Supplemental Terms.

FOR INDIVIDUAL USERS

PRIVACY AND SECURITY

REGARDING AI

ON REQUEST

What changed

22 August 2026

We republished the MuchSkills legal terms as a fuller set, expanding it from five documents to thirteen.

Added to the set

A Data Processing Agreement, including the Standard Contractual Clauses and the UK Addendum; an Acceptable Use Policy; an AI Addendum with a model and system fact sheet; a Service Description and Service Levels; a Security Overview; Professional Services Terms; a Vulnerability Disclosure Policy; and a plain-English explainer, Our Approach to AI. An Accessibility Statement and a DORA Addendum are also available.

Introduced in these documents

Contractual security commitments and personal data breach notification; a published sub-processor list with a right to object; international transfer terms; availability and support targets; data export and deletion on exit; allocation of responsibilities under the EU AI Act; and restrictions on the categories of data that may be put into the platform.

Revised in the Enterprise Terms

The following provisions have changed. Each is set out in full in the clause named

Clause 8 Term, renewal, suspension and termination.
Clause 10 Categories of data that may not be put into the platform.
Clause 14 Indemnities, including an intellectual property indemnity from MuchSkills.
Clause 15 Liability. Restructured, and now includes an overall cap on MuchSkills’ aggregate liability across the agreement documents, together with the heads of liability that are not capped.
Clause 16 Insurance.
Clause 20 Governing law and dispute resolution.
If you were already a customer
For customers and users who joined before 22 August 2026, these terms take effect on 21 September 2026. Until then, the previous version continues to apply to your account. Your pricing and plan are unchanged.

Previous versions

Questions about any of these documents, or a request for a version that is not listed here: wow@muchskills.com. Privacy questions: privacy@muchskills.com. Security reports: security@muchskills.com.