May 7, 2025

Design workforce planning strategies based on skills intelligence, not guesswork

Editorial Team
Design workforce planning strategies based on skills intelligence, not guesswork

Future-fit companies are using skills intelligence platforms like MuchSkills to drive smarter workforce planning.

Organisations are increasingly focusing on skills development to prepare for the future of work. But skills development alone isn’t going to cut it because the changes transforming our workplaces are so rapid, they make even the most current skilling efforts outdated. What will ensure a talent-rich, agile, and sustainable workforce is an innovative workforce development strategy that is committed to putting the employee at the centre of it.

In this article, we will discuss what innovative workforce development programmes look like and how one can design and implement them with the help of skills management platforms such as MuchSkills.

What is workforce development?

Workforce development is the process of implementing programmes and initiatives aimed at improving a workforce’s skills, competencies, and knowledge to meet the organisation’s changing requirements. Workforce development programmes help companies identify the core skills and competencies they need now and in the future, spot gaps in the workforce, and come up with innovative plans and strategies to address these needs. By prioritising employee learning, development, and growth, workforce development programmes ensure that organisations have a steady supply of skilled talent to meet current and future business needs.

Speaking practically, workforce development involves providing employees with training, learning, and development opportunities to maximise their performance and help them succeed. However, workplace development is not to be confused with job training. Job training means teaching employees what they need to know to perform their jobs now. Workforce development helps them pick up skills and knowledge they can rely on in the long run. Usually, job training covers the basic skills employees need to carry out their day-to-day work. In contrast, workforce development considers competencies that lie beyond basic skills (such as leadership, critical thinking, problem solving, etc) and help employees advance in their careers through promotions or lateral moves to different roles. So, while job training improves individual performance, workforce development ensures the long-term success of both individuals and organisations.

What are the benefits of workforce development?

Workforce development helps businesses achieve the following:

  • A skilled workforce to meet the organisation’s current and future needs.
  • Higher levels of employee morale, well-being, and job satisfaction that, in turn, lower turnover rates.
  • Enhanced performance and productivity at individual and organisational levels.
  • Enhanced innovation and problem-solving abilities.
  • A reputation as an in-demand workplace with a culture of continuous learning.

Innovative workforce development programmes benefit both the workforce and the organisation. They support employee skill development and career advancement while helping organisations become successful, profitable, and agile. 

Highlighting the benefits of effective workforce development, Deloitte says companies that offer high-value development opportunities are five times more likely to show strong business outcomes than companies that don’t. It adds that people tend to flock to such companies as they are almost seven times more likely to support employees in developing missing capabilities and skills and an impressive 37 times more likely to assist them in accomplishing their long-term career goals.

Examples of workforce planning programmes

Workforce development programmes address multiple workforce needs, from education and skill development to career advancement and well-being, and much more. Given the wide range of programmes in existence and the limitations companies face in implementing them, organisations partner with industry experts – such as MuchSkills, a leading skills intelligence and skills management platform – to map skills, spot skills gaps and use the skills intelligence gathered to design and administer these programmes to their employees.

Workforce development programmes usually fall under the following categories: 

1. Training and education programmes

Workforce development programmes that aim to train and educate employees for current roles or future opportunities include on-the-job training, vocational training, peer-to-peer training, upskilling, reskilling, online/in-person lectures, workshops or seminars, apprenticeships and certification programmes, etc.

2. Career planning and development programmes

These support long-term employee growth and alignment with organisational needs. Programmes under this category include career counselling and coaching, career pathing and progression planning, aptitude and strengths assessments, goal-setting, cross-functional training, and mentorship and sponsorship programmes.

3. Role fit and retention programmes

These aim to ensure role fit, engagement, and longevity within the organisation. Some examples of workforce development programmes aimed at improving role fit and retention are skills and role-fit assessments, structured onboarding, continued upskilling or lateral movement, mentorship, performance feedback and development plans, and employee wellness and work-life balance initiatives.

As mentioned earlier, workforce development programmes often go beyond the scope of basic technical skills. A few common examples are:

  • Leadership and management training
  • Conflict resolution training
  • Team building exercises
  • Diversity and inclusion training
  • Relationship-building programmes

Need for innovation in workforce development

While most organisations have some form of workforce development, many fall short of creating real impact. To be effective in a challenging work environment, innovation is essential to workforce development. Today, companies are facing a storm of disruptions, from technological advances and economic upheavals to labour shortages. To compound the problem, the workforce is evolving at an equally rapid pace, as witnessed in employees’ changing expectations and the rise of remote and hybrid work. In such a scenario, companies must come up with development strategies for a diverse workforce.

So, what does innovation in workforce development look like?

There is no one-size-fits-all answer, but innovative programmes share certain traits: They prioritise the development of less quantifiable human capabilities (such as critical thinking, risk-taking, innovation, emotional intelligence, etc) and not just easy-to-measure technical skills. Rather than developing skills to meet short-term needs, these programmes encourage curiosity, exploration, and learning so that employees are capable of facing the unexpected and the unprecedented at all times

What sets innovative workforce development programmes apart from others is that they are consistently tied to business strategy and built to adapt to future changes. They reward progress and contributions to long-term goals, rather than just immediate, quantifiable outcomes.

Because they place the worker front and centre, innovative workforce development programmes actively promote well-being – for instance, by offering work flexibility, childcare, and healthcare. The most innovative programmes prioritise the worker to such an extent that they power their professional growth even if it means that they might eventually grow out of the company.

Innovative workforce development programmes ensure that learning is personalised, targeted, and seamlessly integrated into daily work – not treated as an afterthought. Given the rapid pace of change and employees’ limited time, enabling learning in the flow of work is both practical and powerful. It not only supports immediate performance but also fosters a culture of continuous growth and adaptability.

Ultimately, strategic workforce planning goes beyond just developing skills. It’s about cultivating agility and resilience so the workforce can thrive amid uncertainty and change.

Role of skills intelligence in workforce planning

Innovative workforce development programmes require a skills-based approach that is built on employee data and data-driven insights. But most organisations don’t use their data effectively. In a 2019 Accenture Strategy report, 62% of C-suite executives admitted to using new technologies to collect employee data but only 30% expressed confidence in using that data responsibly and effectively. However, effective workforce planning is hardly a difficult concept, especially when organisations leverage skills intelligence.

Skills intelligence tools such as skills management software and competency mapping software, for instance, can help organisations zero in on individuals with transferable skills and identify opportunities to relocate them as and when the need arises. By shining a light on an organisation’s strengths and weaknesses and pointing out knowledge gaps, skills intelligence takes the guesswork out of strategic workforce planning, improving decision-making and adding value to the process.

The responsible use of skills intelligence already has employee buy-in – 92% are open to their companies collecting data on them, provided it helps them improve their performance and brings them other benefits. Similarly, companies have a lot to gain from data-driven workforce planning strategies, such as a 12.5% higher revenue growth than other companies.

Skills intelligence has multiple benefits for businesses. To know more, read our article ‘What is skills intelligence and why is it important?’.

How skills management platforms drive innovative workforce planning

Innovative workforce planning begins with a clearly defined organisational goal. To achieve that goal, business leaders increasingly turn to technology – particularly skills intelligence tools and skills management platforms. In today’s demanding environment, where companies must build a broad and adaptive skill base, partnering with external learning experts has become common practice. Whether through online platforms, universities, tech solution providers, or specialised skills platforms, tapping into these resources enables organisations to design and deliver more agile, forward-looking workforce development programmes.

As a skills intelligence and skills management platform, MuchSkills can add value to any workforce planning programme in the following ways:

1. Maps and visualises all your skills

Our skills and competency mapping framework is designed to capture, categorise, and manage workforce capabilities, certifications, expertise while our modern skills matrix organises all this data into a visually pleasing, easy-to-consume format. With just these two MuchSkills tools, a company can get the entirety of its skills data in one compact place for easy management.

2. Spots skills gaps

Using MuchSkills’ skills gap analysis tool can help unearth any skills and knowledge gaps that exist – even those that are deeply embedded. This ensures the workforce planning team can take corrective action before the gaps start hurting business. That’s not all. Innovative workforce planning programmes run on data-driven insights and the MuchSkills research team is at hand to analyse your skills data, identify and anticipate future skills requirements, create accurate skills gap and risk reports, and much more. These are the various services we offer.

3. Enhances your strategic workforce planning

Data-driven insights improve decision-making and MuchSkills’ skills intelligence platform is built to help companies anticipate future talent needs and design effective strategies to support those requirements. From upskilling/reskilling and internal mobility opportunities to personalised employee development plans and succession planning, our strategic workforce planning framework has you covered.

Success stories: Companies with innovative workforce planning programmes

  • Appfire’s end-to-end workforce development strategy: Appfire, an enterprise collaboration software provider, has partnered with MuchSkills to map its employees’ skills, competencies, and certifications and use that information to create sophisticated, data-backed workforce development plans. With assistance from MuchSkills, Appfire has created a talent marketplace where it can search for individuals with a particular skill set within seconds, allowing the company to improve role fit and focus on internal hiring. Its employees can also tap this resource to look for mentors or colleagues with the expertise to advise them on specific subjects. The Appfire-MuchSkills partnership extends to various other areas of workforce development. A personal fit analysis tool helps employees and managers check for the skills and proficiency levels required for a particular role while a skills gap analysis tool aids in identifying missing competencies. The arrangement covers learning and development opportunities too. Appfire employees can find relevant learning material connected to a role or skill. Managers are trained on how to design and conduct one-on-ones with employees and create personalised development plans for each individual. The programme also supports goal-setting and upskilling initiatives to further employee growth.
  • Spotify’s data-driven internal talent marketplace: The music streaming giant has always been an expert in leveraging data to deliver personalised user experiences. But did you know that it also uses a data-driven, AI-powered internal market place called 'Echo' to inform its workforce decisions? Echo prioritises the education, growth, and development of Spotify employees through three opportunities – jobs, projects, and mentorship. For example, the Echo search matches employees with mentors based on skills.
  • Amazon’s skills intelligence-powered hiring: Amazon uses skills intelligence tools powered by AI and machine learning to improve hiring and role fit. When applicants scan Amazon’s career page for suitable roles, behaviour-driven machine learning algorithms issue recommendations in real time. This skills intelligence framework is also designed to match interns looking for full-time roles with positions based on their skills, experience, and interests. Furthermore, an online assessment system objectively assesses the skills, knowledge, and abilities of applicants based on job requirements.

Conclusion

By 2030, skill shortages could render 85 million jobs unfilled, according to research by Korn Ferry. This single statistic makes it imperative for companies to master innovative workforce planning programmes. Luckily for them, they don’t have to do it by themselves. Working with strategic workforce planning experts and skills management platforms (such as MuchSkills) can often be the differentiator in building a future-ready workforce equipped to deal with the workplace disruptions and changing skill demands that lie ahead.

To know more about how to use MuchSkills for workforce planning, employee development, and more, click on the links below:

Subscribe to MuchSkills Skills Research, Reports and Articles

Stay on top of what's happening with MuchSkills.

Subscribe to our newsletter to receive MuchSkills insights directly in your inbox. Don't worry we will respect your inbox

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Some more good reads

Competency mapping drives employee development and business growth. Here’s how

Competency mapping is a complete solution as it aligns individual capabilities with larger business goals

Read more

How to optimise strategic workforce planning

Data-driven, skills-based workforce planning is the ticket to a talent-rich and agile workforce

Read more

Create your skill matrix now

Start for free and add your whole team

Made with ❤️in Göteborg 🇸🇪 and with the support of our amazing colleagues in Ukraine 🇺🇦

© 2019 - 2023 | MuchSkills AB Org. Nr. : 559282-2521. MuchSkills® is a registered trademark

Webinar Alert
How to Analyse the Skills Gaps in Your Organisation

Register Now

Webinar Alert
How to Analyse the Skills Gaps in Your Organisation

Register Now