FAQ7 questions
Proof, ROI, budget and pricing
The business case
Can you prove MuchSkills works?
It depends on what you need MuchSkills to do, so every customer starts by agreeing goals with us and building the programme around them. Two goals MuchSkills is especially strong at: tracking every certificate in one place and keeping it current, and collecting skills data from large numbers of employees. The clearest published example is Nigeria's Federal Civil Service, where MuchSkills partner Phillips Consulting collected 5,162,945 skill data points covering 25,671 unique skills across 46 ministries and 55,000 employees (read the case study). We have not published a controlled before-and-after study, so treat any vendor's single ROI figure, ours included, as an example rather than a promise.
How do we make the case for MuchSkills to our CFO?
Pick a number your finance director already tracks and tie it to a decision MuchSkills changes. In consultancies that is bench time and the win rate on RFPs, tenders and bids that require named, evidenced people. In regulated organisations it is audit findings and work delayed by a lapsed certificate. In HR and L&D it is roles filled internally instead of hired. Avoid productivity uplift percentages: nobody can check them, and they are hard to defend in the room.
How soon will we see anything useful from MuchSkills?
The first useful output from MuchSkills arrives when one team's profiles are complete, so start with a team that has a live question. It is usually small and concrete: a search that finds two people nobody knew held a certification, or a list of certificates expiring before the next audit. Organisation-wide gap analysis needs broad completion first, so it follows the rollout rather than the purchase order.
Can we try MuchSkills before committing?
Yes, with a proof of concept: a scoped pilot for up to 100 users on your own data and your own questions, run over two to three months, so you see the answers you would get rather than a demo account. It is a paid engagement, and we agree the scope and success measures with you before it starts. It tests what decides success: whether your people complete their profiles and whether managers use the search.
What analyst recognition does MuchSkills have?
Everest Group named MuchSkills a Major Contender in its Skills Intelligence Platforms PEAK Matrix in both 2025 and 2026, and MuchSkills improved on both evaluation dimensions between the two assessments. MuchSkills is rated 4.5 on G2 and 5.0 on Capterra, GetApp and Software Advice, and its employee-first design won a Red Dot Award.
How do we measure whether a skills programme is working?
Measure use and the decisions it changes. Track profile completion and, more important, how many people and managers come back each month; how long it takes to staff a project or answer a bid; bench time; how many roles you fill internally; certificates that lapse before renewal; and audit findings on competence. Pick two or three your leadership already watches, record the baseline before launch, and review them at a set interval. MuchSkills reports cover skills gained and lost, certificate status, utilisation and gaps against roles.
Which industries use MuchSkills?
MuchSkills is used in consulting and IT services, engineering and manufacturing, healthcare market research, technology companies and the public sector, from firms of about 100 people to a national civil service. The common thread is work where it matters who can do what: staffing projects and bids, proving competence to auditors and clients, and developing people towards new roles. Industry-specific vocabulary comes from a curated database of over 20,000 skills and is added for your sector during onboarding.