HiBob Integration Guide

Sync employee data from HiBob to MuchSkills

Connecting MuchSkills with HiBob ensures your employee data is always up-to-date. Once enabled, new hires, profile updates, and deactivations flow directly from HiBob into MuchSkills, so your skills, growth, and workforce insights stay accurate without manual work.

This guide explains how to set up the integration and what to expect once it’s running.

What the HiBob integration does

The integration keeps employee records in sync by automatically importing:

• First name and last name
• Work email
• Employee ID
• Job title / role
• Department / team
• Manager information
• Employment status (active / terminated)
• Vacation

HiBob is the source of truth.

Whenever changes happen in HiBob, MuchSkills updates automatically.

This integration does not send any data back to HiBob. All skills, certifications, and development information stay inside MuchSkills.

Before you begin

To set up the integration, you’ll need:

• HiBob admin access (to create an API service user + token)
• MuchSkills admin access (to activate the integration in your workspace)

The setup normally takes 10–15 minutes.

Step-by-step setup

Step 1 — Create a Service User in HiBob

1. Log in to HiBob as an admin.
2. Go to Settings → Integrations → Automation → Service Users.
3. Click Create Service User.
4. Give the user a clear name: “MuchSkills Integration”‍
5. Assign the following permissions so MuchSkills can read employee data:

Required HiBob API scopes:

• people.read
• employment.read
• fields.read
• company.read

6. Save and generate the API Token.
7. Copy the token — you will paste it into MuchSkills in the next step.

Important: Keep this token secure. Anyone with this token can access your employee directory.

Step 2 — Enable the integration in MuchSkills

1. Log in to MuchSkills
2. Click TEAM/ORG - Setting in top menu. Select “Integrations” option in the sidebar.
3. Select HiBob
4. Add HIBOB SERVICE USER
5. Add HIBOB TOKEN
6. Click Connect

MuchSkills will validate your credentials and show a confirmation message when the connection is successful.

Step 3 — Configure your sync settings

Once connected, you can customize what MuchSkills imports. Select the departments you want to sync, and you can click to see a preview of the users who will be synced with MuchSkills.

Once you’re done, click the “Start sync” button, and the synchronization will begin. All employees who are synced will receive an email and an invitation to the system.

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Benefits of integrating HiBob to MuchSkills

Automated transfer of data

Employee master data, email, reporting structures, department and profile picture are synchronised and fully automated. Synchronisation will run frequently to ensure the data on the MuchSkills platform is up-to-date.

Import and sync employees seamlessly

Import all employees, their personal data and who they report to – in a single click. If someone joins or leaves the team in Personio, they will instantly be added or removed in MuchSkills too.

Create interactive org chart instantly

See all connections between people within the organisation in a single view. Easily search for a specific individual and understand who they report to.

See employee absence information in MuchSkills

You can see employee absence information in:

Team Builder

My Circle

Reports

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