Step 5: Launch to everyone
With the set-up done, you invite everyone. We recommend a short rollout: tell the organisation, invite managers a week early, train them, invite everyone, hold a launch session and follow up. This page covers the invitations, what employees receive and what to do in the first week.
- Who
- An Owner or Admin, with your managers
- Where
- Team/Org › Members › Invite
- Email invitations
- Up to 20 addresses at a time
- Invite link
- One link for up to 1,000 people
How to
How it works
For a simple, smooth rollout, we recommend this plan.
| Stage | What happens | When |
|---|---|---|
| 1. Inform the organisation | Everyone hears what is coming and why it matters | Before any invitations |
| 2. Invite managers | Managers create their profiles and get to know MuchSkills | A week before everyone else |
| 3. Train managers | A short meeting prepares managers to support their teams | The same week |
| 4. Invite everyone | Invitations go out, or your HR sync starts | Launch day |
| 5. Launch session | A one-hour session where everyone learns to use MuchSkills | One to two weeks after the invitations |
| 6. Follow up | You check who has completed their profile and send reminders | After the session |
Before you start
- Steps 1 to 4 are done. Your taxonomy, role presets and people data are in place, and single sign-on works if you use it.
- The demo data is gone. Contact support to remove it before you invite everyone.
- Automated emails are on. Check Automated emails in Team/Org › Settings › Team Settings, so people get welcome messages and reminders.
- The date is agreed. Managers know the launch date, and the launch session is booked.
Steps
Tell people and invite managers
- Inform the organisation. Tell everyone what is coming and why. It sets expectations and signals that this matters.
- Invite your managers. Go to Team/Org › Members and click Invite. Paste the managers' addresses into Emails, separated by commas, up to 20 at a time, and click Send invite/s. Ask managers to make their profiles as detailed as they can, because that inspires their teams to do the same.
- Train your managers. Hold a 30-minute meeting with all managers to walk them through the project, answer questions and prepare them to support their teams. The longer manager session is Step 6: Train your managers.
Invite everyone
- Send the invitations, in the way that fits how your people came in (step 4).
- By email: as in step 2, up to 20 addresses at a time.
- By invite link: in the same Invite window, under Unique team invite link, click Create Invite Link, then Copy URL. Share the link in your announcement or on your intranet. One link works for up to 1,000 people.
- By HR sync: click Start Sync on the connector. It invites everyone in scope to create their profile.
- By SCIM: assign the remaining people to the MuchSkills app in your identity provider.
- From a file: see Import people from a file.
- Send your launch email one to two weeks before the launch session. A template is below.
Launch session and follow-up
- Hold a launch session. This is your big launch moment: a one-hour session, for example a lunch and learn, where everyone learns to use MuchSkills and is encouraged to complete their profile. Use the end-user presentation slides. A good agenda:
- You open with a short introduction and why this matters.
- The benefits for each employee.
- A demo of how to create a profile, add skills, certifications and strengths, find your personal skill gap and set development goals.
- Questions and answers.
- The goal: everyone knows what to do and feels confident using MuchSkills.
- Follow up. After the session, check who has completed their profile and send a gentle reminder. In Team/Org › Members, sort by Last Skill/Cert Updates or Total Skills. Managers can use Send reminder in My Circle.
Launch email template
Copy it, adjust the dates and sign it with your own name.
Subject: Let's get started with MuchSkills
Hi team,
Next week we will meet for an introduction to MuchSkills, our new tool to better understand and grow our skills together.
To get the most out of the session, please create your profile and fill in your skills beforehand.
You should have received an invitation from MuchSkills by email. Click the link and you are in. If you cannot find it, log in here:
https://app.muchskills.com/loginOnce you are in:
- Update your personal profile.
- Add your skills, certifications and strengths. Start with the presets for your role.
- Discover your personal skill gap, and fill in the gaps.
- Set your growth goals and build your personal development plan.
This short guide shows how: Create your skills profile on MuchSkills. It explains the four steps and how to rate your skill levels.
Thank you for taking the time to create your skills profile. If you need help, email me or use the chat in MuchSkills.
Looking forward to seeing you all.
Check it worked
- Team/Org › Members lists more people each day, and the Pending Invites tab gets shorter.
- In My Circle, managers see their people move from Seeds to Fresh.
- On the Skills tab of the Team/Org › Reports dashboard, fewer people show under zero skills added.
Benefits
What you get
- A clear start for everyone. People know why MuchSkills matters and what to do first.
- Managers who lead by example. Detailed manager profiles set the standard for their teams.
- Data as people join. Profiles, preset answers and gaps fill in as each person completes their profile.
Important to know
Important to know
What employees receive. An email invitation from MuchSkills with a link to join. People who use the invite link see The team awaits you and the name of your organisation, with Continue & join. New users then sign up with Google, an email and password, or Continue with SAML/SSO, and complete their account with their name and handle.
What employees see first. The Dashboard welcomes them with a checklist: add skills, a profile picture, department, job title, location, work experience, education and one goal. In My Skills they find Skills my company wants me to specify and Add Skills from Presets. Point them to How to set up your MuchSkills profile and Rate your skills.
The first week.
| When | You | Managers |
|---|---|---|
| Launch day | Send the invitations or start the sync. Send the launch email | Tell their teams it is coming |
| During the week | Watch Pending Invites and answer questions on your usual channel | Check My Circle and help anyone who is stuck |
| Launch session | Run the session with the end-user slides | Attend, and show their own profile |
| End of the week | Send a reminder to everyone who has not started | Use Send reminder for incomplete and dry profiles |
Treat the invite link with care. Anyone with the link can join your organisation. Share it only in internal channels. Regenerate Link stops the old link working.
Reminders after the launch. Retrospectives keep profiles current over time. An Admin sets them up in Manage Retros, explained in Step 6: Train your managers.
Common errors
Troubleshooting
| What you see | Why | What to do |
|---|---|---|
| Incorrect email format | An address has a typo, or addresses are not separated by commas | Correct the address and separate addresses with commas |
| You cannot add more than 20 addresses | The Invite window takes 20 addresses at a time | Send several batches, or use the invite link |
| You have reached the maximum amount of pending invites. | Too many invitations are still open | Use the invite link or your HR sync, or contact support |
| The invitation link is not valid | The link was regenerated, or has expired | Share the current link from the Invite window |
| Someone cannot find their invitation | It went to spam, or to a different address | Check Pending Invites, send them the invite link, or ask them to log in at app.muchskills.com/login |
| People join without a manager | They joined by invitation, and no HR sync sets managers | They choose their manager on their profile, or an Admin sets Direct Manager in Manage Members |
Frequently asked questions
Should managers join first?
Yes. Invite them a week before everyone else. They complete their own profiles, which inspires their teams, and employees can choose them as their manager when they create their own profile.
How many people can we invite at once?
Up to 20 email addresses at a time in the Invite window. For more, use the invite link, which works for up to 1,000 people, or start your HR sync.
What do employees receive?
An email invitation from MuchSkills with a link to join your organisation. People who get the invite link open it and click Continue & join.
Can we stop an invite link from working?
Yes. Click Regenerate Link. The old link stops working and you get a new one to share.
Where do we see who has not joined yet?
In Team/Org › Members, under the Pending Invites tab.
Can we switch off the automatic emails?
Yes. Automated emails in Team Settings controls welcome messages, reminders and retrospective emails. Nudges and essential emails are always sent.
What should employees do first?
Update their personal profile, add skills and certifications starting from the presets for their role, look at their personal skill gap, and set a growth goal.
Do employees need training?
A one-hour launch session works well for most organisations. The end-user slides and the guide How to set up your MuchSkills profile cover what people need.