Skillsoft Percipio integration

The Skillsoft Percipio integration connects your Percipio learning catalogue and learning activity to MuchSkills, so employees can discover relevant learning directly from their role gap analysis and development plans, while managers and HR/L&D get visibility into ongoing learning, completions, and certification-related progress in the same place as skills and goals.

Because Percipio authentication relies on a service account + bearer token, MuchSkills enables this integration on request to ensure each customer is configured correctly.  

To get started: contact us (chat bubble or support@muchskills.com) and include your MuchSkills organisation name.

How to set it up

1) Request activation in MuchSkills (required)

This integration is disabled by default.

Send the following to support@muchskills.com (or use the chat bubble):

• Your MuchSkills organisation name
• Your Percipio Org ID
• Your Percipio service account token (Legacy token)

Internally: MuchSkills support/engineering enables the Percipio integration menu for your org.

2) Create a Percipio service account + token

Percipio’s REST APIs are protected by service accounts, which generate a bearer token used for authorization.  

In your Percipio admin settings:

1. Create a Service Account (recommended: dedicated integration account).
2. Generate a Legacy token (bearer token) for that service account.
3. Copy the token securely (treat it like a password).

Note: Percipio documentation describes service accounts as the mechanism used to authenticate API calls, via a bearer token.  

3) Find your Percipio Org ID

You’ll also need your OrgId, which identifies your Percipio organisation/learning environment.  

4) Add credentials inside MuchSkills

Once activated for your organisation:

1. Go to MuchSkills → Team settings → Integrations → Percipio
2. Enter:
   • Percipio Org ID
   • Percipio token (Legacy token / bearer token)
3. Save

That’s it—no further steps are typically required on the MuchSkills side once the menu is enabled for your org.

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What you get

For employees

• Learning recommendations inside Gap Analysis: When an employee views their role gap analysis, MuchSkills can surface relevant Percipio learning content tied to the skills and certifications they need.
• Development plans that connect skills → actions: Employees can add goals (e.g., a certification) and see relevant learning content attached to that plan.
• Visibility and social learning signals: Employees can see learning items and (where enabled) who else is taking/completing learning—supporting peer learning and collaboration.
  

For managers

• Learning overview per employee: Managers can see ongoing and completed learning per direct report alongside skills, goals, and role fit.
• Coaching and planning: Managers can identify gaps (e.g., missing certification) and support the employee with a concrete plan informed by Percipio activity.
  

For HR & L&D

• One view across skills + learning + goals: Skills inventory, skill gaps, active development goals, and learning progress all in one place.
• Decision-ready reporting: Understand what capabilities are being built (via goals + learning activity), not just what exists today.

Important notes

Credentials & access control

• Tokens should be treated as secrets and shared only with trusted admins.
• Use a dedicated service account for the integration (recommended) so access is traceable and manageable.  
  

API characteristics (Percipio)

• Percipio REST APIs use bearer tokens, JSON payloads, and are documented via OpenAPI.  
• Percipio enforces rate limits per service account (example: 25 requests / 15 seconds per unique service account).  
  

Enablement model (why contact us first)

Because the integration depends on per-organisation token behavior and we want to ensure correct setup, MuchSkills enables Percipio per customer org on request.