Oracle HCM Cloud
Bring your people data from Oracle HCM Cloud into MuchSkills. Your Oracle HCM Cloud administrator gives MuchSkills read-only access, and we map the fields and run the sync. The set-up is part of your MuchSkills implementation.
- Who
- Your Oracle HCM Cloud administrator, with our CTO
- How it connects
- Custom set-up, part of your implementation
- Sync
- Every 5 hours, or on demand with Sync Now
- Access
- Read-only
How to
How it works
MuchSkills reads from Oracle HCM Cloud on a schedule. New starters, leavers, manager changes and department changes arrive at the next sync, with no manual work on either side. Nothing is written back to Oracle HCM Cloud.
Before you start
- A Oracle HCM Cloud administrator on your side, or your Oracle HCM Cloud implementation partner.
- A list of who should be in MuchSkills: everyone, or a selection by country, company, department or worker type.
- Your field names. Oracle HCM Cloud installations name custom fields differently, so have your field list to hand for the technical session.
Steps
In Oracle HCM Cloud
Your Oracle security administrator, with the IT Security Manager role, will recognise these tasks. Page layouts differ slightly between releases, and your implementation partner can confirm them. Oracle HCM Cloud documentation
- Create a read-only job role. In the Security Console, on the Roles tab, click Create Role and set Role Category to HCM - Job Roles. On the Role Hierarchy page, click Add Role and use Add Role Membership to add Use REST Service - Public Workers Read Only, Use REST Service - Worker Details Read Only, Use REST Service - Worker Employment Read Only and, if you share absence, Use REST Service - Absences Read Only. Leave out the PII and sensitive details roles.
- Give the role data access. Run the task Assign Security Profiles to Role in Setup and Maintenance, or go to My Client Groups › Workforce Structures › Data Roles and Security Profiles. Click Create, enter a Data Role Name and choose your new role as the Job Role. In the security criteria, choose View All People for Person and Public Person and View All Organizations for Organization, then click Review and Submit. To limit the scope, choose a person security profile that covers only the legal employers, business units or countries in scope.
- Create the integration user. In the Security Console, on the Users tab, click Add User Account. Leave Associated Person Type as None and set a password that meets your password policy. Click Add Role, find the data role, click Add Role Membership, then Save and Close.
- Choose how MuchSkills signs in. Basic authentication over SSL with the integration user works without further set-up. If your policy requires OAuth, your identity domain administrator adds a Confidential Application under Integrated applications with the JWT assertion grant. Oracle does not support the client credentials grant for these APIs.
- Note the connection details. The REST API server URL from the welcome email sent to your Oracle Cloud service administrator, in a form such as
https://yourserver.fa.us2.oraclecloud.com, the integration user name and password, or for OAuth the identity domain URL and the application's Client ID, plus the legal employers or countries in scope.
With MuchSkills
- Send us the connection details. The credentials and connection details from the steps above, your field list and your scope, through a secure channel we agree.
- Join the technical session. Your Oracle HCM Cloud administrator and our CTO map the fields and test the connection together.
- Check a first sync. We sync a handful of people or one department. You check their names, managers, departments and any tags in MuchSkills.
- Widen the scope. We switch the sync on for everyone in scope. From then on it runs every 5 hours.
Check it worked
- Team/Org › Members lists the people in scope.
- The people in scope have an invitation to create their MuchSkills profile.
- Managers see their direct reports in My Circle.
Benefits
What you get
- Oracle HCM Cloud stays the source of truth. People data is entered once, in Oracle HCM Cloud, and MuchSkills follows.
- A skills layer on your HR system. Skills, certifications and project history sit next to the people records you already trust.
- Clean data for planning. Reporting lines, departments and tags arrive ready for filtering, gap analysis and Team Builder.
Important to know
Important to know
What syncs. Only name and email are required. Sync as many of the other fields as you can, because each one makes MuchSkills more useful.
| Field | Needed | Used for |
|---|---|---|
| First and last name | Required | Profiles, search, every view |
| Required | Matching and sign-in. Must be the address people sign in with | |
| Job title | Recommended | Profiles, roles, Discover |
| Manager | Recommended | Reporting lines, My Circle, reports. MuchSkills maps it from Oracle HCM Cloud automatically |
| Department | Recommended | Departments and filters |
| Employee status | Recommended | Deactivating leavers |
| Location or country | Recommended | Filters and scoping |
| Profile photo | Recommended | Profiles and the org chart |
| Worker type | Recommended | Filtering, for example employee or contractor |
| Absence | Recommended | Availability in Team Builder and My Circle. Dates and percentages only |
| Other fields | Optional | Any field can become a filterable tag, for example legal entity, team or cost centre. Agree them with us first |
Data MuchSkills does not accept. These are blocked when data arrives and never stored, even if the source includes them: age or date of birth, salary or other compensation data, performance ratings, and political, religious or health data.
Who is included. Limiting what the integration user can see in Oracle HCM Cloud is the preferred way, so nothing outside your scope leaves your system. The fallback is a country filter in MuchSkills; records outside it are ignored and not stored. Your security or compliance team decides which fits your rules.
Leavers are deactivated, not deleted. Project history and certificates stay on record.
Our IP addresses. MuchSkills always connects from the same two addresses: 13.51.77.53 and 16.170.107.61. If Oracle HCM Cloud or your network limits access by IP address, add both to the allow list.
Common errors
Troubleshooting
| What you see | Why | What to do |
|---|---|---|
| Some people are missing | They are outside what the integration user can see in Oracle HCM Cloud, or outside the scope filter | Check the integration user's permissions and the scope |
| Managers are missing or wrong | The manager is outside the scope, or has no manager set in Oracle HCM Cloud | Check that every manager is in scope and that reporting lines are filled in in Oracle HCM Cloud |
| A person appears twice | Their Oracle HCM Cloud email differs from the address they signed up with | Align the email in Oracle HCM Cloud, then contact support |
| The connection is refused | Oracle HCM Cloud or your network limits access by IP address | Add 13.51.77.53 and 16.170.107.61 to the allow list |
| The sync stopped | The credentials expired, or the integration user was disabled or lost permissions | Renew the access in Oracle HCM Cloud and send us the new details securely |
Frequently asked questions
Oracle HCM Cloud is not listed in MuchSkills, or shows as Contact us. Can we still connect it?
Yes. Oracle HCM Cloud is connected as a custom set-up rather than from a form, because every installation is configured differently. Email support@muchskills.com or use the chat, and we book the technical session.
Do we need middleware or an integration platform?
No. MuchSkills reads directly from Oracle HCM Cloud over HTTPS. Your team only creates the read-only access described on this page.
Can we leave out some countries, companies or groups?
Yes. The preferred way is to limit what the integration user can see in Oracle HCM Cloud, so only people in scope ever leave your system. If that is not possible, MuchSkills can filter by country as records arrive and ignore the rest without storing them.
Can we test with a few people first?
Yes. The first sync can be limited to a handful of people or one department. You check the result, then we widen the scope. There are no separate test tenants.
How often does it sync?
Every 5 hours. An Owner or Admin can also run a sync at any time with Sync Now.
What happens to people who leave?
They are deactivated at the next sync, never deleted. Their project history and certificates stay on record, which matters for compliance.
Do you import absence reasons?
No. If you sync absence, MuchSkills takes only the dates and the percentage of time away. Reasons such as sick leave are never imported.
How do we send the credentials safely?
Through a secure channel we agree with you in advance, such as a password manager share. Never by plain email.