Set-up path: consulting and professional services

For resource managers, delivery leads and pre-sales teams. Follow these steps in order to answer "who can do this, and are they free?", staff projects on real skills and send client-ready CVs.

Updated

Admins and HRManagersIT

Who leads
Resource manager, with an Owner or Admin
Steps
9, in order
Plan
All plans

Steps

  1. Bring your people in. Connect your HR system so consultants, managers and departments stay current.
  2. Connect utilisation. Bring in allocations from Jira and Tempo, Dynamics 365 Business Central or your own planning system.
  3. Plan around absence. See who is away before you staff them.
  4. Find people fast with Discover. Filter by skill, level, certificate and availability.
  5. Build project teams in Team Builder. Staff a project on the skills it needs, with utilisation per person.
  6. Plan with utilisation and availability. Spot the bench and the overbooked before they cost you.
  7. Create client-ready CVs. Turn profiles and project history into CVs for bids.
  8. Track certifications for partner tiers. Keep vendor certifications current, with expiry alerts.
  9. Connect your other tools. Send skills and availability to your PSA, CRM or Power BI through the API.

Who does what

WhoSteps
Owner or AdminSteps 1, 2 and 8
Resource managerSteps 3 to 7
ITSteps 1 and 2 when your systems need a custom set-up
We already plan resources in a PSA tool. Do we replace it?

No. MuchSkills adds the skills layer next to it. Utilisation can come from your planning tool, and skills and availability can go back out through the API.

Where does utilisation come from?

From Team Builder allocations, Jira and Tempo, Dynamics 365 Business Central, or a custom connection to your own planning system. Absence comes from your HR system as dates and percentages.

Can consultants keep their own profiles current?

Yes. Every consultant rates their own skills and adds certificates and project history; managers validate. See Rate your skills.

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