Use My Circle to coach your team
- Who
- Managers, for the people who report to them
- Where
- My Circle in the top menu
- Shows
- Direct reports and their teams
- Also used by
- Goal buddies, who see their colleague's goals
My Circle is your view of your team in MuchSkills. It shows your direct reports and their teams, how current their profiles are, their goals, certificates and time away, and lets you act on it: remind, validate, set goals and celebrate progress.
How it works
My Circle has two levels: your whole circle, and one person at a time.
Your circle opens first. At the top you see your circle's Average utilisation, Profile completion and Members with active goals. Below that, summary cards show:
| Card | What it shows |
|---|---|
| Skills | How many Experts, Intermediates and Beginners your team has across its skills |
| Goals | Goals by how people plan to reach them: Classes, Mentorship, Self-training |
| Certifications | Certificates that are Active, Expiring or Expired |
| Profiles | Profiles that are Fresh, Getting dry, Dry, and Seeds with no skills yet |
| Member type | Internal and External members |
The Quick reminder panel lists incomplete, dry and drying profiles, each group with a Send reminder button. Underneath are the tabs Change log (recent updates across your team), Skill changes and, if your organisation connects a learning platform, Learnings.
The panel on the left lists the people Reporting to you, and colleagues you are a goal buddy for under Your goal buddies.
My Circle: your team at a glance.
One person opens when you click a name. Their page has these tabs. When your organisation has a learning platform connected, some labels are shorter, shown in brackets:
| Tab | Use it to |
|---|---|
| Updates | See when they last updated their profile, their last retrospective, expiring or expired certificates and upcoming time away, and send a Nudge |
| Profile (History) | See how their skills have changed over the period you choose |
| Goals | See their goal board |
| Validate | Validate skills and certificates and give badges, where your organisation has lists for it |
| Certs & Validations (Certs) | See their Certifications, Validated Skills and Badges |
| Gap | See their gap analysis against your organisation's role and competence lists |
| Learnings | See their courses on a connected learning platform |
Steps
Get the picture of your team
- Open My Circle. Click My Circle in the top menu.
- Read the header and cards. Note how many profiles are getting dry, how many certificates are expiring and how many people have active goals.
- Send group reminders. In the Quick reminder panel, click Send reminder next to a group, for example the dry profiles.
- Scan what changed. Open Change log for recent updates and Skill changes for skills added or changed across your team.
Work with one person
- Open a person. In the left panel, under Reporting to you, click their name. If they lead a team themselves, you can open their circle too.
- Check Updates. See when they last updated their profile, whether their last retrospective is done, any expiring or expired certificates and when they are away. Click Nudge next to anything that needs their attention.
- Look back. Open Profile (or History), choose the period at the top and see which skills they added or changed.
- Review their goals. Open Goals. To set a goal for them, click Set a goal at the top of their page and search for the skill or certificate under What goal would you like to set for them?
- Validate. Click Validate a competence at the top of their page, or open the Validate tab. See Validate skills and give badges.
- Add a certificate for them. Click Add a certificate at the top of their page if they have one that is missing.
- Check their gaps. Open Gap to see how they match your organisation's lists. It is a good start for a development conversation.
Celebrate progress
- React to goals. On a person's goals, react to a goal card with a high five, a cheer, love or a celebration when they make progress or reach a goal.
Check it worked
- After Send reminder, the group shows Email reminder sent with today's date.
- A goal you set appears on the person's board with created by and your name.
Tips
- Open My Circle before every one-to-one. Updates, Profile and Goals give you the facts quickly, so the meeting is about the person. See Hold great one-to-ones.
- Nudge, then talk. A reminder works best after you have explained why profiles matter for your team's work.
- Watch the Profiles card. A steady share of fresh profiles means your team's skills data can be trusted for staffing and planning. See Keep your team's profiles up to date.
- Celebrate in public too. A reaction in MuchSkills is quick. Saying it in the team meeting is better still.
Troubleshooting
| What you see | Why | What to do |
|---|---|---|
| Welcome to My Circle with Create a team/org | You are not part of your organisation's team in MuchSkills yet | Open your invitation, or ask your MuchSkills admin for one |
| There are no employees to display here | Nobody has you as their direct manager in MuchSkills | Ask your MuchSkills admin to check your team's reporting lines |
| No Validate tab | Your organisation has no lists of validated competences or certificates yet | Ask your MuchSkills admin to create them |
| No gap analysis data available | Your organisation has not published role or competence lists | Ask your admin whether lists are planned |
| No course integration configured on Learnings | No learning platform is connected | Nothing to fix. The tab fills once a platform is connected |
| No ... account found for this email address on Learnings | The person's email in the learning platform differs from their MuchSkills email | Ask your admin to align the email addresses |
| The Nudge button is missing | The profile is fresh, so no reminder is needed | Nothing to do |
Frequently asked questions
Who appears in my circle?
Everyone who has you as their direct manager in MuchSkills, and the people who report to them. Reporting lines come from your HR system or from your MuchSkills admin. If someone is missing, ask your admin to check their direct manager.
What do Fresh, Getting dry, Dry and Seeds mean?
Fresh profiles were updated recently. Getting dry profiles have not been updated for a while, and Dry ones for longer. Seeds have a profile but no skills yet. Your organisation decides how many days count for each.
What happens when I click Nudge or Send reminder?
MuchSkills emails a reminder to that person, or to everyone in that group. The date of the last reminder shows next to it. Once everyone in a group has been reminded today, the button shows Reminder sent.
Can my team see what I see in My Circle?
No. Each person sees their own profile, goals and certificates. You see the people who report to you.
Why don't I see the Validate tab for a person?
It appears once your organisation has created lists of validated competences or certificates to issue. Ask your MuchSkills admin.
Can I add holidays or other absence for my team here?
Yes, for your direct reports, if your organisation does not sync absence from an HR system. Open the person, open their edit panel, go to the utilisation & availability tab and click + Add unavailability. If absence comes from your HR system, change it there. See Plan around absence and holidays.
What does the Learnings tab show?
If your organisation connects a learning platform such as Skillsoft Percipio or Udemy Business, Learnings shows each person's ongoing and completed courses there. Activity is matched by email address.
Can I look back over a longer period?
Yes. On a person's page, the period selector at the top compares their profile over the last 1, 3, 6 or 9 months.