Define roles and competencies

Roles and competence areas live in MuchSkills as analysis lists. Each list names the skills, certificates and badges that matter, which ones are prioritised, and the level each skill requires. Publish a list and every employee sees how they match it, and where to grow.

How it works

In MuchSkills, a role or competence area is an analysis list in Team/Org › Analysis. You can create lists for:

• Roles, for example Backend Developer or Product Manager, with the skills a person needs to do the job.
• Competence and behaviour areas, for example Leadership or Customer First, to set expectations and give a frame for reflection and coaching.
• Organisational analysis, for example Cloud Development or AI skills, to see what the organisation has and plan development.

Each list has a List type:

Every item in a list is either prioritised or remaining. Skills rated on the nine-step scale can also have a required level: Beginner, Intermediate or Expert.

When you launch a list to everyone, each employee sees their personal fit in My Growth › Gap Analysis, and can add its skills to their profile from My Skills › Add Skills from Presets. See Add skills from presets.

Before you start

• Have your taxonomy in place. Lists draw on the skills in your workspace. See Build your skills taxonomy.
• Use your real role names. Name lists the way people know their roles, so they recognise them in Gap Analysis.
• Decide who helps. Team leads can be added as collaborators on a list.

Steps

Start a list with AI

1. Open Analysis. Go to Team/Org › Analysis.
2. Describe the role. In the box Describe a role, competence area or expertise you want to analyse., type the role, for example NDT Inspector, or paste a job description. Click the paper plane.
3. Check the title and description. Edit them, or click Regenerate for a new suggestion.
4. Click Save and continue. The list opens with AI suggestions split into Prioritised skills and Remaining skills.
5. Accept the suggestions. Click + Add all suggestions, or add them one at a time. Click Refresh AI suggestions for more.

Team/Org › Analysis: describe a role and let AI suggest the skills.

Or start a list by hand

6. Click the green plus at the top of the list column, or Create List if you have no lists yet.
7. Fill in the form. Give the list a name, choose the List type, and add a Description. Add Collaborators who will help, and Tags if you use them.
8. Choose who can edit. Under Edit access rights, keep Only admins, owners and creators can edit, or choose Open for everyone to edit.
9. Click Create list.

Set the requirements

10. Add skills. Type in the skills search, Add skills to the list or get suggestions with AI, and pick skills or validated competences. Add certificates the same way from the certifications search, Add certifications to the list.
11. Mark the priorities. Click the prioritise icon next to the skills that matter most. They move to the prioritised group.
12. Set the required level. Click Reqd. level under a skill and choose Expert, Intermediate or Beginner. Choose none to keep the skill in the list without a required level.

A role list in Analysis, with the required level per skill.

Publish the list

13. Open the launch menu. Click Launch list at the top of the list.
14. Choose who sees it. Under Visible to, choose Everyone in your organisation.
15. Click Launch list. Launched Successfully appears and the state changes to Published.

Check it worked

• The list shows Published and visible to Everyone in your organisation.
• The Members tab shows each person's match against the list.
• Open My Growth › Gap Analysis yourself. The list is there, with your match on All, Match and Prioritised.
• My Skills › Add Skills from Presets lists it for people to add skills from.

Keep lists up to date

• Change the settings. Click the gear icon at the top of a list to change its name, type, access, collaborators, description or tags, then click Save.
• Copy a list. Use the three-dot menu and choose Duplicate, for example to build a related role.
• Take a list back. Open Launch list and click Convert to Draft.
• Delete a list. Owners, Admins and the list's creator can choose Delete in the three-dot menu.
• Star the lists you use most. Click the star. They move to the starred group at the top of the list column.

Tips

• Prioritise a few skills, not all. A short prioritised group tells people where to start.
• Set levels for what the role really needs. Turn off beginners in the filters when you want to see real delivery capability.
• Add certificates and badges to role lists. A missing or expired certificate then shows next to the skills gap.
• Link learning. Courses linked to the skills in a list appear in its Learning material tab and in people's gap analysis.
• Analyse after you publish. Filters, the Members tab and trends over time are covered in Run a skill gap analysis.

Troubleshooting